Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

US orders typically arrive within 5-10 business days. International orders may take 10-25 business days depending on customs and local postal services. All orders ship in discreet, unmarked packaging.

Is shipping really discreet?

Yes. Every order is packed in plain, unmarked boxes with no product descriptions, brand names, or adult-related references on the exterior. Your privacy is our priority.

Do you offer free shipping?

Yes! Use code 88888888 for free shipping on all orders, worldwide. No minimum purchase required.

Products & Safety

Are your products body-safe?

We curate products made from body-safe materials like medical-grade silicone, glass, and stainless steel. Always check product descriptions for material details and care instructions.

How do I clean and care for my purchase?

Most silicone and glass toys can be washed with warm water and mild soap, or use a toy cleaner. Store in a cool, dry place away from direct sunlight. Always refer to the product's care guide for specific instructions.

What's your return policy?

Due to the intimate nature of our products, we accept returns only for defective, damaged, or incorrectly shipped items within 14 days of delivery. Opened or used products cannot be returned for health and safety reasons. See our full Refund Policy for details.

Account & Privacy

Is my order information private?

Absolutely. We do not share your personal information with third parties. Your order details, email, and browsing history are kept confidential. See our Privacy Policy for full details.

Can I create an account?

Yes. Creating an account lets you save your shipping address and order history for faster checkout on future purchases.

How do I unsubscribe from emails?

Every email we send includes an unsubscribe link at the bottom. Click it anytime to opt out of our mailing list.

Age Verification

Why do you require age verification?

We sell adult products intended for individuals 18 years or older. Age verification is a legal requirement to ensure compliance with adult product regulations.

What if I'm under 18?

Our store is for adults 18+ only. If you're under 18, please exit and do not proceed with browsing or purchasing.

Still Have Questions?

Reach out to us at flbq5956@outlook.com. We typically respond within 1-2 business days.